Cookies Policy | Kings Chance Casino

About cookies

Cookies are small text files or similar data files that may be placed on your computer, mobile device, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and support a more consistent browsing experience. Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may sometimes be linked with other information that we hold about your use of our website.

We may also use technologies that perform functions similar to cookies, including pixels, tags, software development kits, local storage and device identifiers. In this policy, we use the term cookies to refer to cookies and these similar technologies unless a different distinction is necessary.

Cookies may be set by Kings Chance Casino or by third parties that provide services for our website. Some cookies are temporary and are deleted when you close your browser. Others remain on your device for a set period or until you remove them. The length of time a cookie remains active depends on its purpose and the settings applied to it.

The use of cookies may help us provide, maintain, secure and improve our website. It may also help us understand how visitors use different pages and features. We aim to use information collected through cookies in accordance with applicable privacy and gambling-related requirements.

How we use cookies

The types of cookies used on our website may change as our services, technology and legal obligations develop. In general, cookies may be used for the following purposes:

Strictly necessary cookies

These cookies are needed for core website functions. They may help pages load correctly, support navigation, maintain a secure session, remember choices made during a visit and assist with account or login processes where those functions are available. They may also help protect the website from misuse, fraud, unauthorised access and other security risks. Because these cookies support essential functions, they may not be disabled through every preference tool. If you block them through your browser, parts of the website may not work properly.

Functionality and preference cookies

These cookies remember settings or preferences that make the website more convenient to use. For example, they may remember language, region, display or consent preferences, or help us present information in a way that is appropriate for your device. If these cookies are disabled, you may need to enter the same preferences again during later visits, and some features may be less personalised.

Performance and analytics cookies

These cookies help us understand how visitors interact with our website. They may provide information about pages visited, links selected, time spent on pages, general traffic patterns, technical errors and the performance of different features. We may use this information in aggregated or statistical form to identify issues, improve content, monitor website performance and make the online experience more useful.

Security and fraud-prevention technologies

Cookies and similar technologies may be used to help verify sessions, identify unusual activity, prevent automated abuse and support responsible security controls. These technologies may consider information such as device characteristics, browser information, connection details and activity patterns. Their use is intended to protect players, the website and relevant systems, and does not remove the need for other identity, age or account checks that may apply.

Marketing and advertising cookies

Where permitted and where the relevant settings allow it, marketing or advertising cookies may help measure campaigns, limit repeated advertisements, understand interactions with promotional content or present information that is more relevant to a visitor. We do not treat marketing cookies as a requirement for accessing essential website functions. Availability and use of these cookies may depend on your consent choices, browser settings and applicable Australian privacy requirements.

Third-party cookies

Some website functions may be supported by third-party providers. These providers may place their own cookies or use similar technologies in accordance with their own privacy notices and terms. Third-party services may include analytics, security, payment support, customer service, content delivery or technical tools. We do not control all third-party cookies. You should review the relevant third party's information if you want to understand how that provider collects or uses data.

Your choices and cookie controls

When you first visit the website, you may be shown a cookie notice or preference tool. Depending on the types of cookies in use, you may be able to accept, reject or adjust optional categories. Your choices may be saved through a preference cookie so that the notice does not appear repeatedly. If you delete that preference cookie, you may be asked to make your choices again.

You can also manage cookies through your web browser. Most browsers allow you to view stored cookies, block some or all cookies, delete existing cookies and receive a notification before a cookie is stored. Browser controls differ between providers, devices and versions, so you should check the help or settings information for your browser.

Blocking or deleting cookies may affect how the website operates. You may be unable to use certain features, remain signed in, save preferences or complete some activities. Disabling optional cookies should not normally prevent access to essential content, but some services may not function as intended. Cookie settings on one browser or device do not automatically apply to another browser or device.

You may be able to use additional controls provided by your device, browser, operating system or third-party service. These controls may include settings for tracking technologies, advertising preferences or permissions relating to storage and identifiers. We cannot guarantee that every third-party control will work with every technology used on the website.

Accept necessary cookies so essential website functions can operate.
Choose whether to allow optional functionality, analytics or marketing cookies where a preference tool is available.
Delete existing cookies through your browser or device settings.
Block cookies completely, while understanding that this may affect website performance.
Review third-party privacy information where a service places its own cookies.

Cookie choices do not replace responsible gambling settings or account controls. If you want to restrict access to gambling services, manage play, close an account or use a responsible gambling option, please use the relevant tools or information provided on the website. Cookies may support these functions, but they are not a substitute for the controls themselves.

Privacy, updates and contact information

Information collected through cookies may include technical and usage information such as IP address, device type, browser type, operating system, approximate location derived from technical information, pages viewed, referral information and actions taken on the website. The information collected will depend on the cookies and settings in use. We may use this information for the purposes described in this policy and in our Privacy Policy.

Where required by law, we will seek consent before using optional cookies or similar technologies. Consent may be withdrawn or changed at any time through the available preference controls, although withdrawing consent does not affect processing that took place before the change. Some processing may still occur where it is necessary to provide a requested service, maintain security, meet legal obligations or support other permitted purposes.

We may retain cookie-related information for as long as reasonably necessary for the purpose for which it was collected, to maintain records, investigate security matters, resolve disputes, comply with legal obligations or protect our rights. Retention periods may differ depending on the type of information, the relevant technology and the reason it is retained.

This policy may be updated from time to time to reflect changes to our website, cookies, service providers, privacy practices or legal requirements. When changes are made, the updated version will be published on this page with a revised effective date where appropriate. You should review this page periodically so you understand how cookies are used.

If you have a question about this Cookies Policy, your cookie choices or the way information is handled on the website, please use the contact or support channel made available on the Kings Chance Casino website. Do not include sensitive account, payment or identity information unless it is specifically requested through a secure support process.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge that cookies and similar technologies may be used in accordance with your selected preferences and this policy. Your browser and device settings remain under your control, and you can change them whenever you choose.